These Terms of Service (“Terms”) govern your purchase and use of the KinoAccess website, WhatsApp support, streaming-access setup, and related services (together, the “Services”). By placing and paying for an order, you agree to these Terms. If you do not agree, do not complete the payment.
1. Who provides the Services
The Services are provided under the KinoAccess brand in Kazakhstan. You can contact us through WhatsApp at +7 747 047 6814 or by email at littlelordfuckleroys@proton.me.
2. The service you receive
KinoAccess arranges and supports access to the streaming services included in the package shown before payment. The lower price is made possible by acquiring accounts in lower-price countries and sharing one account among up to five customers. Each customer receives a separate profile with their own viewing history and recommendations, not ownership or control of the entire account.
Unless the order screen expressly states otherwise, a purchased package allows connection of up to three devices to each streaming service included in that package. Device compatibility, regional catalogues, language availability, and individual titles may vary.
3. Packages, term, and price
The package name, included services, total price in Kazakhstani tenge, and full access term are displayed before payment. Prices are for the complete stated term, not a monthly charge. The package information presented in the WhatsApp checkout for your order controls if it differs from general website advertising.
4. Free verification
Where offered, you may verify access on one available device before paying. Some multi-service packages require verification of both services, while Amazon Prime access is provided only after confirmed payment. Free verification creates no obligation to purchase and may be time-limited.
5. Orders and payment
Payment is made through the payment method displayed in WhatsApp, normally an exact Kaspi invoice. An order becomes paid only after the payment is successfully confirmed. Keep your order and payment records. If an invoice fails or is sent to the wrong number, use the available support controls before attempting another payment.
6. Your responsibilities
You agree to:
- provide accurate contact and payment information;
- use the Services only for personal, non-commercial viewing;
- use only the profile and device access assigned to you;
- not resell, transfer, or disclose access to another person;
- not change the shared account’s email, password, subscription, payment details, or security settings;
- not access, alter, or interfere with another customer’s profile; and
- protect sign-in codes and credentials and promptly report suspected unauthorized access.
7. Support and access guarantee
Support for sign-in, devices, account access, and access recovery is available through the same WhatsApp chat throughout the paid term. If an issued account stops working during that term, KinoAccess will first try to restore access. If the problem cannot be corrected promptly, KinoAccess will provide replacement access for the remaining paid term.
8. Cancellations, service problems, and remedies
You may stop the process at any time before payment. After payment, contact us promptly if the purchased service is not delivered, materially differs from the confirmed order, or stops working. We will investigate and, as appropriate, complete delivery, correct the problem, provide replacement access, reduce the price, or issue a refund where required by applicable law. Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded under the laws of Kazakhstan.
See our Refund Policy for request instructions.
9. Suspension for misuse
We may restrict access that is being resold, shared without permission, used to interfere with the shared account or other customers, or otherwise used in a material breach of these Terms. Where reasonably possible, we will explain the issue and allow it to be corrected. We do not suspend paid access arbitrarily.
10. Third-party streaming services
Netflix, Amazon Prime Video, and Max are third-party services. Their names and trademarks belong to their respective owners. KinoAccess is not their official representative and does not control their applications, catalogues, device support, or platform-wide outages. This section does not reduce the KinoAccess access and replacement commitments described above.
11. Privacy
Our Privacy Policy explains how we collect, use, retain, and protect personal information. You may also review our Data Deletion Instructions.
12. Changes to these Terms
We may update these Terms by posting a revised version and effective date on this page. Changes will apply prospectively and will not reduce the package, access term, or mandatory rights attached to an order already paid for.
13. Governing law and disputes
These Terms are governed by the laws of the Republic of Kazakhstan. Please contact us first so we can try to resolve a concern promptly. You retain the right to use any consumer-protection body, court, or other remedy available under applicable law.